As the creators of Austin Air, we find ourselves looking back on our history and feel quite proud for all the people that we’ve been able to help over the years. After 30 years in business, we are still true to our mission of helping people.
We began this journey by way of necessity, my wife Joyce had severe breathing problems. We tried everything; doctors, diets, medication – nothing seemed to help. The sole real relief we found was only available in what’s called a “clean room” found in hospitals. Like most people, this was not a practical or financially viable option for Joyce to spend every night at the hospital, let alone the effect it started to have on our relationship. We knew we had to do something that could replicate the clean room environment at our home.
We set out together to create something that we hoped would help Joyce. Drawing upon the technology used in the hospital “clean rooms”, we produced many prototype filters. Finally, after nearly a year and dozens of prototypes, we created something that started to work for Joyce - True Medical Grade HEPA filter paper. We found that if we surrounded this with granulated carbon we addressed the issues related to environmental toxicity – chemicals and odours. We then surrounded all of this with a large particle pre-filter. As Joyce’s health began to improve, we realized that not only had we found a solution that worked for our family, but we had created something that could vastly improve the health of other families as well.
In those early days of production, we were not in a position to mass produce what would later become Austin Air cleaners – it was more like fifty at a time. Joyce and I working together to assemble each unit and build each filter. People started hearing about what we were doing and through word of mouth we began selling every cleaner we could produce. Skipping forward many years, as things progressed, we were able to set up our own manufacturing process. We eventually moved from outsourcing the manufacturing and powder coating of our unit bodies to today, where we’ve been able to grow our business to over 470,000 square feet of manufacturing and warehousing located in Buffalo, New York with every aspect of manufacturing controlled in-house.
A large part of our success today we share with our customers. Over the many years, our customers have consistently provided the necessary feed back to help us make what we and many people around the world believe is currently the best air cleaner on the market. We’ve called upon our customers to help us make our product better for the next person and this is a practice that we still continue today. No less than 52 product improvements derived directly from our customers’ insight by way of their suggestions, concerns and criticism have been applied to the Austin Air cleaner.
We are extremely proud of the fact that the Austin Air cleaners are the air cleaner of choice by leading doctors throughout the United States and many other parts of the world. There is hardly a country in the world today where an Austin Air cleaner isn’t hard at work cleaning the air in someone’s home.
Clean air is as essential to good health as clean water. All of us at Austin Air are proud of the fact that we manufacture the world’s best personal air cleaner and continue to be ranked # 1 in the world. We really mean it when we say, Austin Air …for life.
Richard and Joyce Taylor
Co-Creators of the Austin Air Cleaner